I wrote them with a detailed, specific request, oh maybe 3 weeks ago, and have heard nothing in return.
This is no surprise, Smith's work is top notch but their customer service is not. In fact it pretty much sucks.
Does anybody know of anybody else beside Smith Enterprise that does the heat treat for these receivers?
I sent my Polytech to Smith's but if I were to do it again I would consider finding a local shop to do the heat treat. For instance I found a shop here in town that makes custom leaf springs for cars and trucks. I bought some raw spring steel from them to make some knife blanks and then brought the knives back when I was done grinding them and they heat treated them for a small additional charge (I think $15). I don't know if they would touch a receiver but since they know me I suspect this particular shop would. You could probably find something like this where you live if you look around. I would check machine and welding shops. Also make sure you have a way to check the hardness before and after to make sure you are getting what you need.
Besides the heat treat the other essential thing to do is have a USGI bolt headspaced to the receiver. Smith's website use to be more informative about comparing Chinese parts with USGI parts and they covered the geometry problems with the Chinese bolt and the reasons it needed to be replaced. I can't remember if the lugs were wrong or if it was something about the firing pin bridge, maybe it was both. Point is, replace the bolt with a USGI one and get it headspaced. I don't know how to headspace the bolt but if you have some go no-go gages you might get lucky and find a USGI bolt that fits with no work required. I suspect Smith's has a bunch of USGI bolts and swaps them in and out until they get a good fit because I sent one USGI bolt in with my gun and they sent the gun back with a different USGI bolt. They still may have had to do some fitting but this would limit the amount of grinding on what ever piece requires fitting.
With the receiver heat treated and the bolt replaced you have a shootable gun. However there are some other parts you might want to change. The Chicom wood stock is a piece of junk and I replaced mine with a USGI fiberglass stock. I also replaced the flimsy upper handgaurd with a Fulton Armory one. I replaced the front and rear sights. My rear sights would not hold zero, yours might be all right. The front sight was fine but I replaced it with a national match front sight. I also replace all of my springs with Wolf springs since the Chinese springs looked suspect (they did work but I doubted their longevity). Lastly I replaced the hammer, trigger and sear with USGI parts, according to Smith's they are fine but sometimes not as deeply hardened as USGI parts. Because I was having Fulton's do a national match trigger job I had them replace the hammer trigger and sear as well- I didn't want my national match trigger job wasted on soft parts. Oh yea, one last thing, I replaced the fake flash hider with a real one.
If you do find a shop to heat treat your parts I would disassemble the gun and have them do all the parts. As I previously mentioned not all parts are as deeply hardened as they could be.
Hope this helps.